Tips for Negotiating Conflict
[As a pastor, these are some tips that I have found helpful in dealing with people both individually and in groups. I hope these will enrich your life and relationships.]
Philippians 4:1-9
- Learn to embrace and resolve conflict – not standing up for yourself is not fighting fair.
- Ask, “So What?” We tend to make big things out of small things and big things bigger.
- We can only control us – until we accept this we will just make conflicts worse. Take responsibility for your own actions, words, attitudes, and happiness.
- Deal with conflict privately and in person. Seek mediation when appropriate.
- Learn to share your feelings appropriately, maturely, and respectfully.
- Ask, “is it true, is it kind, is it necessary?”
- Avoid descriptive statements. Talk about words & actions, not who someone IS.
- Determine to see the best in people – “That’s not all of who they are.” Don’t attribute negative motives and attributes to others.
- Attack the problem together, not the other person. Don’t use “You” statements; use “I” statements.
- Don’t negotiate based on who has the most power or rights to something but on the Christian values of love, justice, and compassion.
- Deal with one specific issue at a time, not generalizations.
- Seek and grant forgiveness. Learn to say, “I’m sorry” in meaningful ways.
- Be gentle & kind. People are fragile.
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